Shipping & returns

GREECE

FREE shipping for all orders.

EUROPE & UK

Shipping charge of 15.99€ for all orders.
FREE shipping for orders above 49€.

We ship to:

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, UK

AUSTRALIA & NEW ZEALAND

Shipping charge of 40€ for all orders.
FREE shipping for orders above 100€.

USA, CANADA, JAPAN, TURKEY, SWITZERLAND, ALBANIA, ESTONIA, MONTENEGRO, MACEDONIA, NORWAY,

Shipping charge of 25€ for all orders.
FREE shipping for orders above 79€.

We are based in Greece and your order will be shipped from here. Please note you are responsible for the payment of any import fees or duties specific to your country.

* For the Vendemians in UAE and many other places around the world, stay tuned. WE WILL MEET SOON. Our fantastic team is working on it and kindly asking for your patience.

FAQ

We want to get close to you as soon as possible. All orders will be processed within 1-2 working days. All shipping times are approximate and will be from the date of dispatch, not the date of order. Please note we do not ship on weekends or public holidays.

You will receive an email from us that the time has come! The follow-up link will make it easy for you to track your order at anytime.

For orders within Greece we ship with ASC Courier. Our EU and International Shipping is via FEDEX.

Yes, but if your country is not included please know that our fantastic team might be working on it and kindly asking for your patience. For any questions email us at hello@thisisvendema.com

We all make mistakes. In case of an emergency, please email us at hello@thisisvendema.com within the first 24 hours of your order, with the correct details.

Unfortunately we cannot accept returns as all of our products have a limited lifespan, with the exception of damaged packaging. If anything troubles you regarding your purchase, please email us at hello@thisisvendema.com

We will only replace products that were delivered in damaged packaging. In this case, you must notify us within 24 hours of the delivery and provide photos and other relevant information. If we reach an agreement for the return of the received products, you must ship them back to us. In this case, the shipping costs shall bear on the company and we will make sure you'll get a replacement.